Frequently Asked Questions

Leallo offers free standard shipping on all orders over $100 within the United States. Orders under $100 will incur a flat rate shipping fee. Once your order is placed, it typically takes 1-2 business days to process before shipping out. You will receive a confirmation email with tracking information as soon as your order is on its way.

If you need to make changes or cancel your Leallo order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed, we may not be able to make modifications.

It is our goal to ensure that you absolutely love what you've purchased. If, for any reason, you’re not satisfied, we accept returns on full-priced items for a refund (minus shipping costs) or an exchange within 14 days of your order date. To initiate a return, please contact our customer service team with your order number and reason for return. We’ll provide you with further instructions on how to proceed.

We’re happy to offer exchanges on full-priced Leallo items within 14 days of your order date. Simply contact our customer service team with your order number and details of the item you wish to exchange. We’ll guide you through the process to ensure you get the perfect item.

Our clothing is designed to wash and wear beautifully season after season. We recommend following the care instructions on each garment’s label to ensure the longevity of your Leallo pieces. 

Please refer to our size chart to help you find the perfect fit! If you have any additional questions about Leallo sizing, feel free to contact our customer service team for personalized assistance.

Join the Leallo Birthday Club and receive a special treat on your birthday! Simply sign up with your email, and we’ll send you a surprise to help celebrate your special day. Looking for more savings? Take advantage of our Give 15%, Get $10. Share a 15% discount link with your friends and family, and you’ll earn $10 for every purchase they make!